Senior Case Manager
Are you an experienced Senior Case Manager within Insurance Claims? If so, we would love to hear from you!
The purpose of this role is to manage a portfolio of claims and deliver high quality claims management services so as to achieve return to work outcomes, while adhering to service standards and compliance requirements.
* Ensure customer service standards are maintained and the responsibility taken for prompt resolution of issues/complaints.
* Maintain regular contact with customers and/ or other stakeholders, in line with service standards, ensuring they are consulted as part of the claims management process.
* Proactively manage claims identifying and managing return to work barriers on individual claims and implementing strategies to address these.
* Ensure data is maintained through correct data entry.
If you are interested in working for a Global giant with an excellent reputation, please submit your updated resume to Sabeena via [email protected]
I look forward to speaking with you 🙂